Network IT Help

downunder · November 24, 2010

I run an exchange server that is up and running.

I can access OWA without any issues, but I can't log into email accounts in Outlook (as of today). They time out.

When I ping the server it fails and when I do a traceroute the results are as follows. Is the issue with my ISP? I think it is, I have logged a call with them and am waiting for a reply.

TraceRoute to 144.136.187.** [cpe-144-136-187-**.sa.bigpond.net.au]

Hop (ms) (ms) (ms) IP Address Host name

1 41 58 43 72.249.128.5 -

2 169 127 153 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net

3 99 32 74 4.69.145.116 ae-73-70.ebr3.dallas1.level3.net

4 29 25 69 4.69.132.77 ae-3-.ebr2.losangeles1.level3.net

5 88 59 65 4.69.144.208 ae-4-90.edge1.losangeles6.level3.net

6 97 118 153 4.68.62.10 reach-level3-xe.losangeles.level3.net

7 167 191 212 202.84.251.237 i-0-5-1-0.tlot-core01.bi.reach.com

8 117 136 279 202.84.140.73 i-4-1-0.sydp-core02.bx.reach.com

9 234 311 326 203.50.13.85 tengige0-2-0-7.pad-gw2.sydney.telstra.net

10 249 290 265 203.50.6.30 bundle-ether3.ken-core4.sydney.telstra.net

11 221 244 239 203.50.11.13 bundle-pos3.win-core1.melbourne.telstra.net

12 326 274 296 203.50.6.186 pos0-0-0-0.fli-core1.adelaide.telstra.net

13 307 321 314 203.50.11.10 bundle-ether1.fli8.adelaide.telstra.net

14 273 246 237 203.50.11.10 bundle-ether1.fli8.adelaide.telstra.net

15 Timed out Timed out Timed out -

16 220 Timed out Timed out 58.160.27.241 te8-1.wxcz-s-1.way.bigpond.net.au

17 238 242 221 58.160.27.241 te8-1.wxcz-s-1.way.bigpond.net.au

18 Timed out Timed out 275 58.160.26.3 gi0-2.oycz1.fli.bigpond.net.au

19 Timed out Timed out Timed out -

20 Timed out Timed out Timed out -

Edited November 24, 2010 by downunder

Nathan Explosion · November 24, 2010